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Quality Policy Code of Ethics |
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Europa bases its actions on the constant improvement of its products and services, highlighting values such as respecting the consumer, continuously improving the productive processes and qualitative growth of our collaborators and Distribution Network, in conformity with articles provided in Brasfilter Quality Policy and Europa Code of Ethics.
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BRASFILTER is committed to meet all its client requirements during the routine of its activities, by means of the following objectives:
- Supplying products and services the meet the needs end expectations of our clients;
- Continuous improvement of our products and services regarding quality and productivity;
- Growth of our collaborators based on principles of professional development, team work, commitment, relationship, organization and safety.
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The collaborators and companies directly connected to Europa’s trademark, regardless of post or hierarchical position, aim to comply with the following Code of Ethics:
- Act promptly and with respect when serving the public, rendering services or information, having in mind the consumer’s satisfaction;
- Work towards maintaining and expanding Europa’s trademark worldwide, in conformity with the standards and Quality Policy established by Brasfilter;
- Respect the legislation in force in the country where it is carrying out its activities, when serving the consumer and in the relationship with other Europa Group collaborators and publics.
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